/* Vitoniya Public Help Desk - Enterprise White & Tech Blue Design System */
:root {
    --bg-page: #F8FAFC;
    --card-bg: #FFFFFF;
    --primary-blue: #1A73E8;
    --primary-blue-hover: #1557B0;
    --tech-navy: #0F172A;
    --slate-text: #1E293B;
    --muted-text: #64748B;
    --light-blue-bg: #E8F0FE;
    --border-light: #E2E8F0;
    --border-hover: #CBD5E1;
    --success-green: #10B981;
    --success-bg: #ECFDF5;
    --warning-amber: #F59E0B;
    --warning-bg: #FEF3C7;
    --danger-red: #EF4444;
    --danger-bg: #FEF2F2;
    --purple-executive: #6366F1;
    --shadow-subtle: 0 1px 3px rgba(15, 23, 42, 0.05);
    --shadow-card: 0 4px 16px rgba(15, 23, 42, 0.06);
    --shadow-elevated: 0 12px 32px rgba(15, 23, 42, 0.1);
    --radius-sm: 8px;
    --radius-md: 12px;
    --radius-lg: 16px;
    --radius-full: 9999px;
}

* {
    margin: 0;
    padding: 0;
    box-sizing: border-box;
    font-family: 'Plus Jakarta Sans', -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, sans-serif;
}

body {
    background-color: var(--bg-page);
    color: var(--slate-text);
    line-height: 1.5;
    min-height: 100vh;
    display: flex;
    flex-direction: column;
}

/* Top Govt Strip */
.top-national-strip {
    height: 4px;
    background: linear-gradient(90deg, #FF9933 0%, #FFFFFF 50%, #138808 100%);
    width: 100%;
}

.top-utility-bar {
    background: #0F172A;
    color: #94A3B8;
    font-size: 0.76rem;
    padding: 6px 24px;
    display: flex;
    justify-content: space-between;
    align-items: center;
}

.top-utility-bar a {
    color: #38BDF8;
    text-decoration: none;
    font-weight: 600;
}

/* Header */
.main-nav {
    background: #FFFFFF;
    border-bottom: 1px solid var(--border-light);
    padding: 12px 24px;
    position: sticky;
    top: 0;
    z-index: 1000;
    box-shadow: var(--shadow-subtle);
}

.nav-container {
    max-width: 1440px;
    margin: 0 auto;
    display: flex;
    justify-content: space-between;
    align-items: center;
    gap: 16px;
    flex-wrap: wrap;
}

.brand-block {
    display: flex;
    align-items: center;
    gap: 12px;
}

.brand-emblem {
    width: 42px;
    height: 42px;
    background: linear-gradient(135deg, #1A73E8 0%, #0052CC 100%);
    color: #FFFFFF;
    border-radius: 10px;
    display: flex;
    align-items: center;
    justify-content: center;
    font-weight: 900;
    font-size: 1.3rem;
    box-shadow: 0 4px 12px rgba(26, 115, 232, 0.3);
}

.brand-info h1 {
    font-size: 1.18rem;
    font-weight: 800;
    color: var(--tech-navy);
    display: flex;
    align-items: center;
    gap: 6px;
    letter-spacing: -0.02em;
}

.brand-info .sub-badge {
    background: var(--light-blue-bg);
    color: var(--primary-blue);
    font-size: 0.65rem;
    font-weight: 800;
    padding: 2px 8px;
    border-radius: var(--radius-full);
    text-transform: uppercase;
    letter-spacing: 0.05em;
}

.brand-info p {
    font-size: 0.75rem;
    color: var(--muted-text);
}

.nav-actions {
    display: flex;
    align-items: center;
    gap: 10px;
}

/* Selector Buttons */
.dropdown-select-btn {
    background: #FFFFFF;
    border: 1px solid var(--border-light);
    color: var(--slate-text);
    padding: 7px 14px;
    border-radius: var(--radius-full);
    font-size: 0.8rem;
    font-weight: 700;
    cursor: pointer;
    display: inline-flex;
    align-items: center;
    gap: 6px;
    transition: all 0.2s ease;
}

.dropdown-select-btn:hover {
    border-color: var(--primary-blue);
    background: var(--light-blue-bg);
}

/* Role Chip */
.role-badge {
    padding: 5px 12px;
    border-radius: var(--radius-full);
    font-size: 0.75rem;
    font-weight: 800;
    display: inline-flex;
    align-items: center;
    gap: 6px;
}

.role-badge.collector {
    background: #F5F3FF;
    color: #6D28D9;
    border: 1px solid #DDD6FE;
}

.role-badge.citizen {
    background: #E0F2FE;
    color: #0369A1;
    border: 1px solid #BAE6FD;
}

.role-badge.engineer {
    background: #FEF3C7;
    color: #B45309;
    border: 1px solid #FDE68A;
}

.btn-primary-blue {
    background: var(--primary-blue);
    color: #FFFFFF;
    border: none;
    padding: 8px 16px;
    border-radius: var(--radius-sm);
    font-size: 0.82rem;
    font-weight: 700;
    cursor: pointer;
    transition: all 0.2s ease;
    display: inline-flex;
    align-items: center;
    gap: 6px;
}

.btn-primary-blue:hover {
    background: var(--primary-blue-hover);
    box-shadow: 0 4px 12px rgba(26, 115, 232, 0.25);
}

/* Navigation Tabs Bar */
.tabs-strip {
    background: #FFFFFF;
    border-bottom: 1px solid var(--border-light);
    padding: 0 24px;
}

.tabs-inner {
    max-width: 1440px;
    margin: 0 auto;
    display: flex;
    gap: 10px;
    overflow-x: auto;
}

.tab-link {
    padding: 14px 18px;
    font-size: 0.88rem;
    font-weight: 700;
    color: var(--muted-text);
    border: none;
    background: none;
    border-bottom: 3px solid transparent;
    cursor: pointer;
    display: inline-flex;
    align-items: center;
    gap: 8px;
    transition: all 0.2s ease;
    white-space: nowrap;
}

.tab-link:hover {
    color: var(--primary-blue);
}

.tab-link.active {
    color: var(--primary-blue);
    border-bottom-color: var(--primary-blue);
}

/* Content Area */
.desk-container {
    max-width: 1440px;
    margin: 24px auto;
    padding: 0 24px;
    flex: 1;
    width: 100%;
}

.view-section {
    display: none;
}

.view-section.active {
    display: block;
    animation: fadeIn 0.25s ease-out;
}

@keyframes fadeIn {
    from { opacity: 0; transform: translateY(4px); }
    to { opacity: 1; transform: translateY(0); }
}

/* District Header Banner */
.district-banner {
    background: #FFFFFF;
    border: 1px solid var(--border-light);
    border-radius: var(--radius-md);
    padding: 20px 24px;
    margin-bottom: 24px;
    box-shadow: var(--shadow-subtle);
    display: flex;
    justify-content: space-between;
    align-items: center;
    flex-wrap: wrap;
    gap: 16px;
    border-left: 5px solid var(--primary-blue);
}

.district-title h2 {
    font-size: 1.35rem;
    font-weight: 800;
    color: var(--tech-navy);
}

.district-title p {
    font-size: 0.82rem;
    color: var(--muted-text);
    margin-top: 2px;
}

/* KPI Summary Cards Grid */
.kpi-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(220px, 1fr));
    gap: 16px;
    margin-bottom: 24px;
}

.kpi-card {
    background: #FFFFFF;
    border: 1px solid var(--border-light);
    border-radius: var(--radius-md);
    padding: 20px;
    box-shadow: var(--shadow-subtle);
    transition: all 0.2s ease;
}

.kpi-card:hover {
    transform: translateY(-2px);
    box-shadow: var(--shadow-card);
}

.kpi-card .kpi-label {
    font-size: 0.74rem;
    font-weight: 800;
    color: var(--muted-text);
    text-transform: uppercase;
    letter-spacing: 0.04em;
    display: flex;
    justify-content: space-between;
    align-items: center;
}

.kpi-card .kpi-num {
    font-size: 1.8rem;
    font-weight: 900;
    color: var(--tech-navy);
    margin-top: 6px;
    letter-spacing: -0.03em;
}

.kpi-card.urgent .kpi-num { color: var(--danger-red); }
.kpi-card.approved .kpi-num { color: var(--primary-blue); }
.kpi-card.resolved .kpi-num { color: var(--success-green); }
.kpi-card.budget .kpi-num { color: #854D0E; }

/* Main Split Layout */
.collector-split-layout {
    display: grid;
    grid-template-columns: 1.25fr 0.75fr;
    gap: 24px;
}

@media (max-width: 1024px) {
    .collector-split-layout {
        grid-template-columns: 1fr;
    }
}

/* Section Card */
.content-card {
    background: #FFFFFF;
    border: 1px solid var(--border-light);
    border-radius: var(--radius-md);
    box-shadow: var(--shadow-subtle);
    padding: 22px;
    margin-bottom: 24px;
}

.content-card-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    border-bottom: 1px solid var(--border-light);
    padding-bottom: 14px;
    margin-bottom: 18px;
}

.content-card-header h3 {
    font-size: 1.05rem;
    font-weight: 800;
    color: var(--tech-navy);
    display: flex;
    align-items: center;
    gap: 8px;
}

/* Reports Queue / Cards */
.report-feed {
    display: flex;
    flex-direction: column;
    gap: 16px;
}

.ticket-card {
    background: #FFFFFF;
    border: 1px solid var(--border-light);
    border-radius: var(--radius-md);
    padding: 18px;
    transition: all 0.2s ease;
    box-shadow: var(--shadow-subtle);
}

.ticket-card:hover {
    border-color: var(--primary-blue);
    box-shadow: var(--shadow-card);
}

.ticket-header {
    display: flex;
    justify-content: space-between;
    align-items: flex-start;
    margin-bottom: 12px;
    gap: 12px;
}

.ticket-id-tag {
    font-size: 0.72rem;
    font-weight: 800;
    color: var(--primary-blue);
    background: var(--light-blue-bg);
    padding: 3px 8px;
    border-radius: 6px;
}

.ticket-status-pill {
    font-size: 0.72rem;
    font-weight: 800;
    padding: 3px 10px;
    border-radius: var(--radius-full);
}

.ticket-status-pill.pending { background: var(--danger-bg); color: var(--danger-red); }
.ticket-status-pill.approved { background: var(--light-blue-bg); color: var(--primary-blue); }
.ticket-status-pill.resolved { background: var(--success-bg); color: var(--success-green); }

.ticket-body-grid {
    display: grid;
    grid-template-columns: 140px 1fr;
    gap: 16px;
    margin-bottom: 14px;
}

@media (max-width: 640px) {
    .ticket-body-grid {
        grid-template-columns: 1fr;
    }
}

.hazard-img-thumb {
    width: 100%;
    height: 110px;
    object-fit: cover;
    border-radius: var(--radius-sm);
    border: 1px solid var(--border-light);
    cursor: pointer;
}

.ticket-details h4 {
    font-size: 0.95rem;
    font-weight: 800;
    color: var(--tech-navy);
    margin-bottom: 4px;
}

.ticket-location {
    font-size: 0.78rem;
    color: var(--muted-text);
    margin-bottom: 8px;
}

.ai-scan-snippet {
    background: #F8FAFC;
    border-left: 3px solid var(--primary-blue);
    border-radius: 4px;
    padding: 8px 12px;
    font-size: 0.78rem;
    color: #334155;
    margin-bottom: 8px;
}

.ticket-actions-bar {
    display: flex;
    justify-content: space-between;
    align-items: center;
    padding-top: 12px;
    border-top: 1px dashed var(--border-light);
    flex-wrap: wrap;
    gap: 8px;
}

.btn-approve {
    background: #10B981;
    color: #FFFFFF;
    border: none;
    padding: 6px 14px;
    border-radius: 6px;
    font-size: 0.78rem;
    font-weight: 800;
    cursor: pointer;
    transition: all 0.15s;
}

.btn-approve:hover { background: #059669; }

.btn-reject {
    background: #F1F5F9;
    color: #475569;
    border: 1px solid var(--border-light);
    padding: 6px 12px;
    border-radius: 6px;
    font-size: 0.78rem;
    font-weight: 700;
    cursor: pointer;
}

.btn-reject:hover { background: #E2E8F0; }

.btn-resolve {
    background: var(--tech-navy);
    color: #FFFFFF;
    border: none;
    padding: 6px 14px;
    border-radius: 6px;
    font-size: 0.78rem;
    font-weight: 800;
    cursor: pointer;
}

/* Map */
#districtMap {
    height: 480px;
    width: 100%;
    border-radius: var(--radius-md);
    border: 1px solid var(--border-light);
    z-index: 10;
}

/* Citizen Voice & Camera Form */
.citizen-form-box {
    max-width: 760px;
    margin: 0 auto;
}

.mic-hero-box {
    background: #F8FAFC;
    border: 2px dashed #CBD5E1;
    border-radius: var(--radius-md);
    padding: 32px 20px;
    text-align: center;
    margin-bottom: 24px;
}

.mic-hero-box.recording {
    border-color: var(--danger-red);
    background: #FEF2F2;
}

.big-mic-btn {
    width: 80px;
    height: 80px;
    border-radius: 50%;
    background: linear-gradient(135deg, #1A73E8 0%, #0052CC 100%);
    color: #FFFFFF;
    font-size: 1.8rem;
    border: none;
    cursor: pointer;
    box-shadow: 0 8px 24px rgba(26, 115, 232, 0.35);
    display: inline-flex;
    align-items: center;
    justify-content: center;
    transition: all 0.2s ease;
    margin-bottom: 12px;
}

.big-mic-btn:hover { transform: scale(1.05); }
.big-mic-btn.active {
    background: var(--danger-red);
    box-shadow: 0 0 24px rgba(239, 68, 68, 0.5);
    animation: micPulse 1.2s infinite;
}

@keyframes micPulse {
    0% { transform: scale(1); }
    50% { transform: scale(1.08); }
    100% { transform: scale(1); }
}

.form-group-custom {
    display: flex;
    flex-direction: column;
    gap: 6px;
    margin-bottom: 16px;
}

.form-group-custom label {
    font-size: 0.8rem;
    font-weight: 700;
    color: var(--tech-navy);
}

.form-control-custom {
    width: 100%;
    padding: 10px 14px;
    border: 1px solid var(--border-light);
    border-radius: var(--radius-sm);
    font-size: 0.88rem;
    background: #FFFFFF;
    color: var(--slate-text);
}

.form-control-custom:focus {
    outline: none;
    border-color: var(--primary-blue);
    box-shadow: 0 0 0 3px rgba(26, 115, 232, 0.12);
}

/* Modals */
.desk-modal {
    position: fixed;
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;
    background: rgba(15, 23, 42, 0.65);
    backdrop-filter: blur(4px);
    z-index: 2000;
    display: none;
    align-items: center;
    justify-content: center;
    padding: 20px;
}

.desk-modal.active {
    display: flex;
}

.modal-dialog-box {
    background: #FFFFFF;
    border-radius: var(--radius-lg);
    box-shadow: var(--shadow-elevated);
    max-width: 560px;
    width: 100%;
    overflow: hidden;
    animation: modalPop 0.2s ease-out;
}

@keyframes modalPop {
    from { opacity: 0; transform: scale(0.95); }
    to { opacity: 1; transform: scale(1); }
}

.modal-header-bar {
    padding: 18px 24px;
    border-bottom: 1px solid var(--border-light);
    display: flex;
    justify-content: space-between;
    align-items: center;
}

.modal-header-bar h3 {
    font-size: 1.1rem;
    font-weight: 800;
    color: var(--tech-navy);
}

.modal-close-btn {
    background: none;
    border: none;
    font-size: 1.4rem;
    cursor: pointer;
    color: var(--muted-text);
}

.modal-body-content {
    padding: 24px;
}

/* Role Selector Options inside Modal */
.role-select-grid {
    display: flex;
    flex-direction: column;
    gap: 12px;
}

.role-option-card {
    border: 2px solid var(--border-light);
    border-radius: var(--radius-md);
    padding: 14px 18px;
    cursor: pointer;
    display: flex;
    align-items: center;
    gap: 14px;
    transition: all 0.2s ease;
}

.role-option-card:hover, .role-option-card.active {
    border-color: var(--primary-blue);
    background: var(--light-blue-bg);
}

.role-option-icon {
    width: 44px;
    height: 44px;
    border-radius: 10px;
    background: #FFFFFF;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 1.4rem;
    box-shadow: var(--shadow-subtle);
}

/* Footer */
.desk-footer {
    background: #FFFFFF;
    border-top: 1px solid var(--border-light);
    padding: 20px 24px;
    margin-top: auto;
    font-size: 0.8rem;
    color: var(--muted-text);
}

.footer-content-inner {
    max-width: 1440px;
    margin: 0 auto;
    display: flex;
    justify-content: space-between;
    align-items: center;
    flex-wrap: wrap;
    gap: 12px;
}

.footer-content-inner a {
    color: var(--primary-blue);
    text-decoration: none;
    font-weight: 600;
}

/* ==================================================== */
/* AUTHENTICATION (LOGIN, SIGNUP, DEMO) DESIGN SYSTEM  */
/* ==================================================== */
.auth-tabs-nav {
    display: flex;
    background: #F1F5F9;
    padding: 4px;
    border-radius: var(--radius-sm);
    gap: 4px;
    margin-bottom: 20px;
}

.auth-tab-btn {
    flex: 1;
    padding: 10px;
    border: none;
    background: none;
    font-size: 0.84rem;
    font-weight: 700;
    color: var(--muted-text);
    border-radius: 6px;
    cursor: pointer;
    transition: all 0.2s ease;
    text-align: center;
}

.auth-tab-btn.active {
    background: #FFFFFF;
    color: var(--primary-blue);
    box-shadow: 0 2px 6px rgba(15, 23, 42, 0.08);
}

.auth-tab-panel {
    display: none;
}

.auth-tab-panel.active {
    display: block;
    animation: fadeIn 0.2s ease;
}

@keyframes fadeIn {
    from { opacity: 0; transform: translateY(4px); }
    to { opacity: 1; transform: translateY(0); }
}

.auth-input-wrapper {
    position: relative;
    display: flex;
    align-items: center;
}

.auth-input-wrapper input {
    padding-right: 40px;
}

.auth-eye-btn {
    position: absolute;
    right: 12px;
    background: none;
    border: none;
    cursor: pointer;
    font-size: 1rem;
    color: var(--muted-text);
}

.auth-demo-card {
    border: 1px solid var(--border-light);
    border-radius: var(--radius-md);
    padding: 14px 16px;
    background: #FFFFFF;
    display: flex;
    align-items: center;
    justify-content: space-between;
    cursor: pointer;
    transition: all 0.15s ease;
    margin-bottom: 10px;
}

.auth-demo-card:hover {
    border-color: var(--primary-blue);
    background: var(--light-blue-bg);
    transform: translateX(4px);
}

.auth-demo-info {
    display: flex;
    align-items: center;
    gap: 12px;
}

.auth-demo-icon {
    width: 38px;
    height: 38px;
    border-radius: 8px;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 1.25rem;
    background: #F1F5F9;
}

.auth-demo-role-pill {
    display: inline-block;
    font-size: 0.68rem;
    font-weight: 800;
    padding: 2px 8px;
    border-radius: var(--radius-full);
    text-transform: uppercase;
}

.auth-demo-role-pill.collector { background: #E0E7FF; color: #4338CA; }
.auth-demo-role-pill.citizen { background: #FEF3C7; color: #B45309; }
.auth-demo-role-pill.engineer { background: #DCFCE7; color: #15803D; }

.user-badge-nav {
    display: flex;
    align-items: center;
    gap: 8px;
    background: #F1F5F9;
    padding: 4px 12px 4px 6px;
    border-radius: var(--radius-full);
    border: 1px solid var(--border-light);
}

.user-avatar-circle {
    width: 28px;
    height: 28px;
    border-radius: 50%;
    background: var(--primary-blue);
    color: #FFFFFF;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 0.75rem;
    font-weight: 800;
}

.btn-auth-outline {
    background: #FFFFFF;
    border: 1px solid var(--border-light);
    color: var(--slate-text);
    padding: 7px 14px;
    border-radius: var(--radius-sm);
    font-size: 0.82rem;
    font-weight: 700;
    cursor: pointer;
    transition: all 0.15s ease;
    display: inline-flex;
    align-items: center;
    gap: 6px;
}

.btn-auth-outline:hover {
    border-color: var(--primary-blue);
    color: var(--primary-blue);
}